Crowdsourced, intelligent, centralized FAQs enabling better, more up-to-date answers for customers, visitors, and anyone else with a question about something on the web. Site owners can manage, contribute, and embed their own FAQ. All for free.
Our full page FAQ lets your visitors search, browse by tags, submit new questions, and much more. Here's an example (and our actual FAQ):
We offer the same FAQ in a more compact help bar. Don’t lose a new user, new customer, new anyone, by having them click away searching - answer it when and where it matters most.
Every question on Helpfuel, also appears on a dedicated Helpfuel page that links back to your site, driving more traffic back to your pages as a result.
With the ability to search for their answers, ask new questions, and add their own answers, you’ll spend less time in support mode and more time growing your site.
All questions and answers will need your approval before appearing on your site. You’ll be notified as soon as there is something that needs your attention.
You have the option to assign questions to a specific page or to the entire site. This gives you the ability to have common questions, that usually come up, to appear sitewide.
You can preload your Helpfuel with as many questions and answers as you want. Create an FAQ that’s available for your users where it helps convert your visitors to users.